Mercari item arrived damaged.
Need more details such as the dimensions and weight of the box. If you stood in line and got a actual acceptance scan with the weight at drop off, you should be good. But if it was something super light, then its back to a he said she said situation. Mercari supposedly does not accept video as evidence but who knows. 5.
Item damaged in transit, help! As the title states, I was shipping a fragile item that arrived broken. The seller has not rated me yet luckily, she very kindly (but sadly) messaged me and told me it arrived broken. ... protection by stating that the item was packaged well and showing all the protection you shipped it with in their damage claim ...We are honored to announce that Mercari was named by Fast Company as one of the top 10 most innovative Asia-Pacific companies of 2021. Check out the full list here: https://bit.ly/3eGfCqe #FCMostInnovative. All reactions: 107. 901 comments. 5 shares. Like.I ordered some glass pieces from a Mercari seller. One of 4 arrived broken. I contacted the seller, they suggested I open a return with Mercari. ... I received a message that the buyer claimed the item was damaged in transit but not to worry because my item was covered under the shipping protection. It was an $82 item. Be careful going off ...So I bought an item on mercari and was sent the wrong item. So I started a return, problem is I'm away for a while but I have someone who can do it for me. They get it to the post office but was refused service because of the label, huh weird. Mercari apologized and sent another, same issue. And tried one more time with the same problem.Question about Mercari Shipping Protection - Damaged Item. Hi! I have a lot of experience selling items on Mercari and eBay so I'm familiar with how to package things safely, but I just got a return request for an item that was damaged during transit. I bought a UPS shipping label via Mercari so it should be covered by their shipping protection ...
Make sure your sealed envelope is: Weight: Under your label's weight limit. Length: Between 5 and 11 1⁄2 inches. Width: Between 3 1⁄2 and 6 1⁄8 inches. Thickness: Up to 1⁄4 inch - with no lumps. No bubble mailers, cardboard, or plastic packaging - the envelope should be flexible. Max shipping protection is $20.I ordered an item on Aliexpress from more than 3 months ago, and it did not arrived yet. During that time however I made sure that I request an extension of the purchase protection. Now as I am requesting more purchase protection time, the seller sent me an image that he cannot extend it anymore. And that the item was damaged during shipment.
Buyer purchased item from me on Mercari on Dec 10, item was dropped off at post office on Dec 11. As of Jan 1 item still was not delivered. Buyer was patient (thank goodness) as they were also a seller on Mecari as well and understood the USPS holiday shipping woes. ... Jan 1 buyer contacts me and says all their other packages have arrived and ...
Be honest. You received a completely filthy, possibly hazardous, item with undisclosed damage. There's no need to "spare feelings". This seller clearly did not think about yours. Reviews are to warn other buyers. Also, I'd rather spend an additional $30 to buy a clean item than do the burden of cleaning and/or dealing with hazardous ...By opening a dispute, you can communicate directly with your seller to work out a problem transaction. If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute to a claim. We'll review the claim and decide on reimbursement.Poor. Heavily used, has major cosmetic flaws or damage. Non-functional or sold as parts. The below condition guidelines provide examples to assist in determining the condition of listed items. Items that do not fit into the specific categories would use the General conditions. General conditions New New with tags (NWT), unopened packaging, or ...Here is the email the sent me: " Tiffany G. (Mercari) Jun 21, 2021, 1:49 PM PDT Hi Robert, Thanks for reaching out to Mercari. I am sorry to hear that your item arrived damged to your buyer. I fully understand the frustration that may come with this issue.
I ordered an item recently and it arrived severely damaged, and had undisclosed damage not mentioned in the listing. I mentioned it to the buyer and they insisted that it was damaged in shipment, despite it not being possible. They told me to reach out to Mercari, and that they'd reimburse both of us.
If your buyer claims that an item you sent hasn’t arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. If your tracking information shows your package was delivered but it’s missing, ask the buyer to: Verify the shipping address on your order confirmation. Look for a notice of attempted delivery. Look around the ...
FlockingFab. Buyer damaged the item to return it, Mercari's explanation is astounding. I sold a jacket to a buyer that was in pristine condition. After it was delivered, I got a notice that the buyer was returning because it was "not as described" and Mercari approved the return. I reached out to Mercari for an explanation to find out what wasn ... :(( I’ve been on mercari for awhile and made a couple purchases I just purchased a pretty hard to find bbw body oil my package arrived damaged and looks like the item was stolen :(( I took a photo of the empty packaging that DID arrive but I don’t know how to go about getting a refund the seller sent me this item for a huge discount and I was wondering if a refund would come out of their ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... First for me. Item arrived damaged/leaking and the shipping box was in terrible shape. Included all that in my return request and even mentioned how well it was packed but that the outer shipping box was heavily damaged. Let the seller know ...Always take pictures with the smartphone people will do anything . They know how to manipulate the system. After that I will be as nice as possible to them Mercari reads all conversations you are having with the client. When Mercari see that you are willing to work with the client sometimes Mercari will give you creditFor damaged items, please include photos of the box, packaging materials and the damaged item. You have three (3) calendar days to drop off the return item with the …Here's $10 of free crypto. Open a Kraken account using the link below (works worldwide). Deposit at least $1 (takes ~3 minutes). Receive your $10 bonus within 24 hours. It involves using a package forwarder: a warehouse in the United States that will accept your Mercari order and forward it on to you in Canada.So the package arrived today, buyer created a return request and said items arrived damaged. She uploaded pictures where there was a cut on the side of the dress, holes in the lace and the tag was cut off so it could be any size and not what I said. ... As long as you pack items the way Mercari wants you to and you document it you'll be ok in ...
item arrived broken, it was make up and i paid well over 100+ for said item, description said brand new item and the pictures looked fine. When item got here i immediately opened the package because i was so excited and realized one of the components had broken in shipment and a few other items in the box were also broken, i was thinking of ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Freebies i included were damaged, but the actual item is fine. Vinted has allowed the buyer to keep the item and has refunded them too, but won't compensate me? 😑 ... Oradina necklace arrived damaged, refused refundBuyer Requested A Return. I've got over 100 sales on Mercari and just received my second return request. The first time a buyer requested a return they sent me a message explaining the reason they were requesting a return. This time I only knew because I saw it on the item in question as being under review for a return.Go to Mercari r/Mercari • by tokyo_993. View community ranking In the Top 5% of largest communities on Reddit. Item damaged, Mercari says to return ...Often these fake buyers claim that they didn't receive the item and claim a refund. Other times they lie that the item arrived damaged and ask for a refund. 10. Mercari Favors Customers. When it comes to Mercari's terms and conditions, there is a bias in favor of the customer.
If the buyer can see the tracking activity - they can click that to take them to the USPS site and it should be updated when returning to Mercari site. Otherwise as another response said, they can click the box that says item received. And it should allow them to mark as received and rate. On your end, click on the view tracking button. 99% of ...Shipping is a big con as well. Safe say items with free shipping so better to get sellers to use free shipping. When a seller uses free shipping they just add the cost of shipping into the listing price which equals a higher sale price for the item that mercari gets to take 12.9% of. Shipping is tax free.
In return for paying fees, buyers can now return items within 72 hours of receiving the item - even if it's simply because they changed their minds (known as buyers remorse). Mercari published its new refund and returns policy on its website, where it states that the return policy "reflects a balance between the needs of both parties to ...Man that really sucks but the other two items were brand new and undamaged. The buyer reported that it arrived damaged and almost immediately Mercari refunded all their money and aren't requiring them to return the 2 undamaged items. I messaged them and they just keep saying that since the one item was too damaged to return that they're ...Block them move on you won't see their messages anymore. Even if it is broken you pay a percentage of your sales to give that problem to mercari. Mercari would rather you not talk to them either. You say a generic message if you don't want to block and move on like please contact Mercari I am not allowed to discuss it further.The most common reason that a damages claim will not result in repayment is improper packaging. UPS outlines proper packing technique for deliveries, and if the item was not packed well, it is not ensured by the repayment policy. This policy is only void if the delivery truck is involved in an accident or the parcel is damaged during a search.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Item never arrived SELLING It's been in the same location for over a week now and just says processed through usps factory, but it was supposed be here last Tuesday, mercari even gave me the automated message that I can cancel my order, now ...Less than 24 hours they request a cancellation. This happened to me before and after I cancelled the item, Mercari said something about sellers who cancel too much can get flagged (something of that nature). ... don't discount the ability for the buyer to damage the product in some way and request a return. Just not worth it in the end just ... Buyer claims item was damaged during transit. Selling Question. My buyer received the item and the item was damaged during transit. I contact Mercari to make a shipping claim and they told me to tell the buyer to contact Mercari. The only contact option she has on the app is to request for a refund. Is this what she needs to do or how does she ... Join the 19,263 people who've already reviewed Mercari U.S. . Your experience can help others make better choices. | Read 21-40 Reviews out of 18,914 ... Sellers are getting scammed because these buyers are sending back incorrect items or broken trash. Sellers and buyers beware!! Close account immediately! Date of experience: March 28, 2024. JE ...
UPS comes with $50 worth of free insurance, any more you have to pay like $10 or something IIRC. I sold a couple rare car windows through UPS and packaged them unbelievably well and put fragile stickers all over the box and both of the windows were completely broken when they arrived and it looked like UPS workers purposely threw …
Buyer needs to open a ticket with Mercari on the order. They need to say there is an issue with the order since it arrived broken. For your future sales, this damage is on you as mugs should not be packed in a bubble mailer, regardless of how much bubble wrap you use. Use a box next time. blackrain89.
Hi, im in the UK and just bought something of Vinted. It arrived damaged despite being listed as new without tags. So I raised it with the seller and made the 48hr claim to resolve it - I attached photos. The seller has been online but is ignoring my messages. Im a little confused about how the system works and what's going to happen.UPS Damaged my item in shipping and mercari isn't even responding to my requests accurately . I sent an Xbox one console, pics of it working before shipment. I sent it, in its original packaging mind you, and buyer states it didn't work. ... On the Mercari sub, a lot of people remark better CS by contacting them via Twitter though I have not ...r/Mercari • 3 mo. ago. by Mysterious_Rich6401. HELP! Buyer damaged item and wants refund. I recently sold a bundle of massage cushions to a buyer on Mercari. The buyer claims they received the item damaged and that it was damaged during shipment. The buyer sent a picture of the box and showed a knife mark going through the box and also one of ...How Bomb Blasts Cause Damage - Bomb blasts cause damage as they make impact with the atmosphere, from the blast wave to the blast wind. Learn about the damaging process of a bomb b...Yesterday the buyer of a vintage wallet opened a return and Mercari approved it, due to damage. However, the photos showed and I know for a fact, the item was not damaged when I shipped it. So either something happened during shipping or the buyer intentionally damaged it. I am beyond frustrated. At the very least the USPS insurance should pay ...Buyer messaged me individually and told me that item was broken. I told them to report it as “damaged in transit” to Mercari. They messaged me saying they didn’t have that option but would continue looking. It has been several hours and they still haven’t filed a claim. I haven’t gotten an email or anything from Mercari that the buyer ...Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.To provide sellers with peace of mind, we protect all shipments that use Mercari prepaid labels. As long as you follow our Shipping Protection guidelines, your package is protected for up to $200 for standard, economy, Local and Media Mail rates and up to $20 for First-Class Envelope rates. The seller cannot make attempts to redirect the ...PrettyFlyWhiteGuy22. • 2 mo. ago. In order to ship the missing figures, you will have to trust the seller to pay their own money to do so. And the item will auto rate after 3 days. The "right" way would be to send the shipment back, and then buy it again, only this time the buyer ships correctly. 3. Reply. Whateverwilldo.Since Apple is an electronics retailer, lost or damaged packages can potentially mean big money down the drain. Thankfully, Apple has a policy to protect consumers, allowing any items that arrive ...Thousands of service centers. Convenient toll-free 800 number. If we can't fix it, we will replace it! Free shipping. No lemon policy. Fully renewable, fully transferable. Hassle free claims system. Worldwide warranty coverage. Coverage begins on day 31 from the purchase date.
Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.Mercari is a joke when it comes to this kind of crap. Best thing to do is now is also state that your returning it because it arrived damaged also, and make sure to put a couple marks or tears on it so the seller will have a hard time selling it. That's what I always did with counterfeit stuff I was returning.All of the carriers have $100 of coverage by default. if you used their labels they're the only ones that are able to file the claim for the insurance money. Ship on your own you'll have to file the claim yourself with fedex. I would go through Mercari's process first if you are unsure, as I've heard stories about going to the third parties ...Instagram:https://instagram. seatgeek promo code mlbdr blues breco productssanta cruz boardwalk ticket dealsmoriah gonzales ennis tx That definitely will help in future with things arriving in one piece. If you sent it according to Mericari’s shipping, then call and let them know. Also, take pictures of how you packaged, I had to learn the hard way. Make sure they send pics of the broken item for proof . freightliner spn 521049 fmi 31integris children's hospital The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Members Online • Shermeezy . Item never arrived and auto rating went through EXPERIENCE Edit: I contacted Mercari again since my transaction has been auto rated and my package has still not arrived. They were the ones that told me to ...Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. lsu tiger stadium map Another common fraud that sellers really need to be cautious of is return fraud. Dishonest buyers purchase an item on Mercari, use it for a period, and then falsely claim that the item arrived damaged or not as described to initiate a return. They may send back a different or damaged item, leaving the seller with a loss. 4- Phishing Scams:The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Returned an damaged item after seller not aware of the condition of the item, and this happened… I did noticed that the tracking is still for the shipment to get to me? What can I do now…